Europcar ensure consistant, available and secure services for every consumer.
Europcar uses Google Maps to enhance its global customer experience when renting a car. Everywhere a customer is or project to be, he can look for the nearest Europcar station. Europcar stations at different countries can use the common services.
The challenges
Delivering mobility solutions worldwide, Europcar has to deal with these following points :
Automatically locate stations nearby target adresses and travel facilities
Ensure the same service and features for each user worldwide
Ensure that partners and stations from different countries can get their own customization for the same service
Optimize the huge use of Google Maps services between the different web applications and sites.
The main solution
Usage optimization
Google Maps products : APIs
An overall policy
defined related to API Keys
Regular supervision
of the Google services
A global architecture using Google Organization
for a better control usage of ressources
The resulting benefits
Adjusted services to the world wide constraints.
High quality of service maintained, skillfully adjusting to the global context.
Europcar services usage increased by 50%